Patients and Visitors Guide
Every visitor to the hospital is greeted by a smiling young trainee, stationed at the May I Help You desk in the lobby, whose sole job is to make the patient comfortable. These are Medica’s Health Hosts, a unique concept in eastern India. These young girls act as personal escorts to all first time visitors to Medica, taking them through their registration, Doctor’s consultation, diagnostic tests and any other follow-up (if required). Be it the out-patient departments, the in-patient ward or health check-up, the Health Hosts are the personal relationship managers who are there to smooth out all the rough edges, catering to every little need of the patient, holding their hand en route to recovery.